Thank you for your patience while this issue was being investigated
Posted Mar 19, 2021 - 20:18 CET
We are currently facing an issue with Instagram publishing due to what appears to be downtime on Instagram.
You may see either of these errors
Publishing : Facebook error: An unexpected error has occurred. Please retry your request later. (code 2, subcode null) 'null - null' (5 retries)
Or when trying to reply:
Error while publishing a comment on Instagram. Received Facebook error response of type OAuthException: This API call does not support the requested response format (code 20, subcode 1772107) 'Instagram Comment Not Added - Your Instagram comment was not added - please try again'
We are sorry for this inconvenience and will update you when things return to normal
Posted Mar 19, 2021 - 19:36 CET
This incident affected: Instagram Publishing & Data Processing.