Identified - We can confirm that the issue comes from Meta's API directly, other competitor tools are impacted as well, we are monitoring the situation and will post an update as soon as we have more information.
May 25, 2026 - 09:45 CEST
Investigating - We are currently seeing failures when publishing Instagram Reels. Video posts are remaining in a pending state for an extended period before failing with the following error:

"Received Facebook error response of type GraphMethodException: Authorization Error (code 100, subcode 33)"

We are actively investigating this issue and will post an update as soon as we have more information.

May 25, 2026 - 04:10 CEST
Web Application (app.agorapulse.com) Operational
Shared Calendars (calendar.agorapulse.com) Operational
URL Shortener (pulse.ly) Operational
Mobile Application (Android & iOS) Operational
Publishing & Data Processing Partial Outage
Analytics data processing (Report & ROI) Operational
Conversations data processing (Inbox & Listening) Operational
Scheduled posts publishing Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2026

Unresolved incident: Instagram Reels - Publishing Failures.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Resolved - This incident has been resolved.
May 12, 21:25 CEST
Update - While improvements were made, some report exports are still delayed. We're sorry for the inconvenience this may cause, but are actively working on a solution.
May 12, 15:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 15:09 CEST
Investigating - PDF exports from Reports are delayed and may take several hours to arrive. This does not affect CSV or other formats, which are working normally. We're sorry for the inconvenience and will update this area as we get more information.
May 8, 16:58 CEST
May 11, 2026