Investigating - We are currently investigating an issue where we see TikTok post stuck pending, ultimately failing with the error : This post took too much time to compute and failed.
We will give update as soon as we have more information about this issue.
Mar 13, 2026 - 16:21 CET
Web Application (app.agorapulse.com)
Partial Outage
Resolved -
This incident has been resolved.
Mar 13, 15:44 CET
Monitoring -
We are not seeing anymore errors within or monitoring tool for this issue, we keep monitoring the situation on our side.
Mar 13, 10:57 CET
Identified -
While we continue to see Facebook video posts failing, others using the Meta API have reported the same. We are continuing to monitor the situation and will update as we learn more.
Mar 12, 16:48 CET
Investigating -
We are investigating reports of Facebook video posts failing with an error from Meta: There was a problem uploading your video file. Please try again with another file". (code 6000) We will provide updates as soon as we have more information.
Mar 12, 14:18 CET
Resolved -
This incident has been resolved.
Mar 11, 09:48 CET
Investigating -
Some users are seeing an OpenSearch error when they try to reply to Instagram messages or post comments from the Inbox. The error prevents them from sending any response.
Mar 11, 09:02 CET
Resolved -
While Meta hasn't provided root cause details, the issue has improved since our initial report to them. We're monitoring for recurrence. Most affected users resolve this by retrying their post after a few minutes.
Mar 6, 20:08 CET
Monitoring -
We are continuing to monitor the situation. The error is still occurring for some users, but occurrences have decreased in recent days. We will provide further updates as soon as we hear from Meta’s support team.
Mar 4, 22:44 CET
Update -
We have reached out to Meta via a direct support ticket, and their team is currently investigating the root cause within their API.
Current Error Message: An unexpected error has occurred. Please retry your request later. (Code 2)
We will provide further updates as soon as we receive word from Meta's support team.
Feb 25, 18:20 CET
Identified -
We identified the source of the issue which is coming from the Meta API. We’re continuing to monitor error rates and will share updates as we learn more.
Feb 24, 13:02 CET