Identified - We can confirm that the issue comes from Meta's API directly, other competitor tools are impacted as well, we are monitoring the situation and will post an update as soon as we have more information.
May 25, 2026 - 09:45 CEST
Investigating - We are currently seeing failures when publishing Instagram Reels. Video posts are remaining in a pending state for an extended period before failing with the following error:
"Received Facebook error response of type GraphMethodException: Authorization Error (code 100, subcode 33)"
We are actively investigating this issue and will post an update as soon as we have more information.
May 25, 2026 - 04:10 CEST
Resolved -
This incident has been resolved.
May 12, 21:25 CEST
Update -
While improvements were made, some report exports are still delayed. We're sorry for the inconvenience this may cause, but are actively working on a solution.
May 12, 15:46 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 11, 15:09 CEST
Investigating -
PDF exports from Reports are delayed and may take several hours to arrive. This does not affect CSV or other formats, which are working normally. We're sorry for the inconvenience and will update this area as we get more information.
May 8, 16:58 CEST