Monitoring - We've confirmed this issue extends to other 3rd party Meta publishing integrations. We'll continue monitoring.
May 01, 2026 - 20:55 CEST
Investigating - We are currently investigating an increase in errors affecting some Facebook post publishing attempts.

Posts are typically published successfully despite the error message returned from Meta: `Received Facebook error response of type null: Please reduce the amount of data you're asking for, then retry your request (code 1, subcode null)`

If a post does not publish, manually retrying the post will usually resolve the issue. We will update you as we learn more, see updates from Meta, or notice improvements.

May 01, 2026 - 18:22 CEST
Web Application (app.agorapulse.com) Operational
Shared Calendars (calendar.agorapulse.com) Operational
URL Shortener (pulse.ly) Operational
Mobile Application (Android & iOS) Operational
Publishing & Data Processing Degraded Performance
Analytics data processing (Report & ROI) Operational
Conversations data processing (Inbox & Listening) Operational
Scheduled posts publishing Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Unresolved incident: Increase in Facebook Publishing Errors: "reduce the amount of data".

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 21:08 CEST
Monitoring - The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.
Apr 29, 16:44 CEST
Investigating - We are receiving more reports of Instagram post failing with the following errors :

- Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating'

- Video container status error, “Media upload has failed” (error code 2207076).

We are currently investigating the issue.

Apr 29, 09:01 CEST
Apr 28, 2026

No incidents reported.

Apr 27, 2026
Resolved - This incident has been resolved.
Apr 27, 10:29 CEST
Investigating - We’re seeing reports of Instagram image and video posts failing to publish.

Our team is investigating this closely to identify the cause.

The errors reported are:

For video posts, “Media upload has failed (2207076)";
For image posts, "Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements"

Some posts are publishing normally. If any posts failed during this period, use the “Retry Now” button to republish.

We’re keeping a close eye on this and will share updates as we learn more.

Apr 27, 04:41 CEST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.