Identified - Facebook decided to change the way developers access data, as you can read here: https://developers.facebook.com/blog/post/2018/04/04/facebook-api-platform-product-changes/

Some of these breaking changes are impacting Agorapulse:
1. New users are now able to add their Facebook pages. They used to face the error message "Platform Access Disabled: Access temporarily disabled due to changes to the Facebook Platform". This bug is fixed. That being said, we're technically not allowed to synchronize private messages for these new pages.

This bug is only affecting users who signed up to Agorapulse after Facebook breaking changes (April 4)
We're still working on a fix to be able to synchronize private messages for all our users pages, regardless their signup date.

2. It's still impossible to search and mention a Facebook page within the publishing and replying views (as the Search API has been deprecated). This bug is affecting all our users, regardless their signup date.
As far as we know, there is no technical workaround to perform this action: we're in touch with Facebook teams to make sure we didn't miss any info.

We will continue to update this list as functionality issues are resolved and/or uncovered.
Thanks for your patience
Apr 5, 15:14 CEST
Investigating - Facebook decided to change the way developers access data, as you can read here: https://developers.facebook.com/blog/post/2018/04/04/facebook-api-platform-product-changes/

Some of these breaking changes are impacting Agorapulse:
- new users can't add their Facebook pages (Platform Access Disabled: Access temporarily disabled due to changes to the Facebook Platform)
- impossible to search and mention a Facebook page within the publishing and replying view (as the Search API has been deprecated)

We will continue to update this list as functionality issues are resolved and/or uncovered.
Thanks for your patience
Apr 5, 09:53 CEST
Manager   ? Partial Outage
Facebook Data Processing   ? Operational
Twitter Data Processing   ? Operational
Instagram Data Processing   ? Operational
Facebook Timeline Contest   ? Operational
Facebook Page Barometer   ? Operational
Web site   ? Operational
Cloud Provider   ? Operational
Facebook Apps   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Manager - Response time
Fetching
Facebook Apps - Response time
Fetching
Facebook Page Barometer - Response time
Fetching
Facebook Timeline Contest - Response time
Fetching
Web site - Response time
Fetching
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018
Resolved - Platform is back up!
Thank you for your patience.
Apr 18, 08:48 CEST
Monitoring - As planned, we are starting the platform upgrade, so agorapulse web and mobile apps won't be available.
We should be back shortly (this operation should take less than 1 hour).
Sorry for the inconvenience and thanks for your patience.
Apr 18, 08:06 CEST
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.