Please note that replying to people that got in touch for the first time during the incident (between approx 10:00 AM and 11:00 PM, December, 2nd) is still not possible. Users would have to start a message with your pages again before you are able to send them messages.
Thank you for your patience while we waited for this to be resolved.
For now, you can : - Reply to people who send you a new message ==> for new conversations (people who send a new message to your page for the first time since 11 PM, December 2nd) ==> for previous conversations: even if the previous messages have been impacted by the bug, it’s possible to answer them since 11 PM, December 2nd
But you still can’t : - Reply to people that got in touch for the first time during the incident yesterday (so between approx 10:00 AM and 11:00 PM, December, 2nd)
We apologize for any inconvenience and will keep you updated on the status of this issue. Thanks for your patience.
Posted Dec 03, 2020 - 09:33 CET
Facebook are currently experiencing an issues with replying to Private messages, showing this error (#551) This person isn't available right now