Undefined sentiment within all inboxes

Incident Report for Agorapulse

Resolved

This incident has been resolved.

Posted Jun 30, 2026 - 15:17 CEST

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2026 - 11:20 CEST

We are currently facing an issue with the Sentiment classification of inbox elements. We are currently investigationg the issue.

Posted Jun 29, 2026 - 17:55 CEST

This incident affected: Web Application (app.agorapulse.com) and Publishing & Data Processing (Conversations data processing (Inbox & Listening)).