The issue where the Save button could be disabled for some video posts has now been fixed.
Posted Sep 25, 2025 - 10:58 CEST
Identified
The issue has been identified and the team is working on a fix.
We will provide further updates as soon as a fix is in place.
Posted Sep 24, 2025 - 12:28 CEST
Update
We are continuing to investigate this issue.
Posted Sep 23, 2025 - 22:16 CEST
Investigating
We are currently investigating an issue where the Save button may be disabled for some video posts, showing the message: Cannot schedule while retrieving video duration
In many cases, reopening the post resolves the problem. As a workaround, you can also duplicate the post for editing and delete the original.
We’ll provide further updates as soon as a fix is in place.
Posted Sep 23, 2025 - 22:11 CEST
This incident affected: Publishing & Data Processing (Scheduled posts publishing).