Facebook & Threads publishing error : "Connection timed out [...]"

Incident Report for Agorapulse

Resolved

This incident has been resolved.
Posted Jun 18, 2025 - 17:54 CEST

Monitoring

The issue was coming from Meta's API, the error stopped occurring, we are currently monitoring the situation.
Posted Jun 18, 2025 - 12:03 CEST

Investigating

We are seeing an error spike on Facebook & Threads publishing (all types of posts) with error "Connection timed out [...]". We are currently investigating the issue.
Posted Jun 18, 2025 - 10:02 CEST
This incident affected: Publishing & Data Processing (Scheduled posts publishing).