Subscription Access Interruption (Billing Error)

Incident Report for Agorapulse

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 11:29 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 03, 2025 - 10:04 CET

Investigating

We’re aware of an issue where a small number of subscriptions were unintentionally cancelled due to a billing provider error. We’re working with our billing provider to resolve this, and temporary access has been restored for any impacted accounts. No action is required from your side.
Posted Dec 03, 2025 - 06:39 CET
This incident affected: Web Application (app.agorapulse.com).