Unable to reply to Instagram messages or post comments

Incident Report for Agorapulse

Resolved

This incident has been resolved.
Posted Mar 11, 2026 - 09:48 CET

Investigating

Some users are seeing an OpenSearch error when they try to reply to Instagram messages or post comments from the Inbox. The error prevents them from sending any response.
Posted Mar 11, 2026 - 09:02 CET
This incident affected: Web Application (app.agorapulse.com) and Publishing & Data Processing (Conversations data processing (Inbox & Listening)).