Instagram publishing error (code 9004, subcode 2207052) // Video container status error, “Media upload has failed” (error code 2207076).

Incident Report for Agorapulse

Resolved

This incident has been resolved.
Posted Apr 29, 2026 - 21:08 CEST

Monitoring

The issue is confirmed to be originating from Meta directly. We are no longer seeing any occurences of the errors since 10am Paris time. We are currently monitoring the situation.
Posted Apr 29, 2026 - 16:44 CEST

Investigating

We are receiving more reports of Instagram post failing with the following errors :

- Only photo or video can be accepted as media type. (code 9004, subcode 2207052) 'Media download has failed. The media URI doesn't meet our requirements. - Please check the limitations section in our development document for more information: https://developers.facebook.com/docs/instagram-platform/instagram-graph-api/reference/ig-user/media#creating'

- Video container status error, “Media upload has failed” (error code 2207076).

We are currently investigating the issue.
Posted Apr 29, 2026 - 09:01 CEST
This incident affected: Web Application (app.agorapulse.com) and Publishing & Data Processing (Scheduled posts publishing).