{
  "page": {
    "id": "0y37yhhnv0y3",
    "name": "Agorapulse",
    "url": "https://status.agorapulse.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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If you continue to experience any issues, please contact Support.","created_at":"2026-09-28T20:27:33.519+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T20:27:33.519+02:00","display_at":"2026-09-28T20:27:33.519+02:00","deliver_notifications":false,"tweet_id":null,"id":"r3cwt3mql2vv","incident_id":"vlp34tffjc94","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented. Reloading the page has helped users who have seen temporary loading issues. We will update you as we learn more.","created_at":"2026-09-28T18:12:42.987+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T18:12:42.987+02:00","display_at":"2026-09-28T18:12:42.987+02:00","deliver_notifications":true,"tweet_id":null,"id":"ysrzyvb56cy2","incident_id":"vlp34tffjc94","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We received several reports of the app being slow within the publishing part of the tool : \nOpening posts, create and save posts, upload medias. \nWe are investigating the issue.","created_at":"2026-09-28T16:50:43.453+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-28T16:50:43.453+02:00","display_at":"2026-09-28T16:50:43.453+02:00","deliver_notifications":true,"tweet_id":null,"id":"jmhhd6wymldg","incident_id":"vlp34tffjc94","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"operational","new_status":"degraded_performance"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application (app.agorapulse.com)","created_at":"2013-12-04T21:44:58.750+01:00","updated_at":"2026-10-09T18:22:17.408+02:00","position":1,"description":"https://app.agorapulse.com/","showcase":false,"start_date":null,"id":"sptjs7jjqg7b","page_id":"0y37yhhnv0y3","group_id":null},{"status":"operational","name":"Scheduled posts publishing","created_at":"2015-09-28T21:20:04.152+02:00","updated_at":"2026-09-29T17:32:41.924+02:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"bcsx3h0111ph","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"}]},{"name":"Links are not displayed within Facebook posts preview","status":"resolved","created_at":"2026-09-23T09:19:59.000+02:00","updated_at":"2026-09-23T16:47:59.361+02:00","monitoring_at":null,"resolved_at":"2026-09-23T16:47:59.340+02:00","impact":"minor","shortlink":"https://stspg.io/y5qrjxgbg5dx","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-23T09:19:59.000+02:00","reminder_intervals":null,"id":"d4ggbfvgm2g0","page_id":"0y37yhhnv0y3","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-23T16:47:59.340+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T16:47:59.340+02:00","display_at":"2026-09-23T16:47:59.340+02:00","deliver_notifications":true,"tweet_id":null,"id":"3nkk42vhbs48","incident_id":"d4ggbfvgm2g0","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"degraded_performance","new_status":"operational"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Links are well published, but they are not displayed within Facebook posts preview. We are currently investigating the issue.","created_at":"2026-09-23T09:19:59.851+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-23T09:22:05.006+02:00","display_at":"2026-09-23T09:19:59.000+02:00","deliver_notifications":true,"tweet_id":null,"id":"gc760fgx15n9","incident_id":"d4ggbfvgm2g0","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"operational","new_status":"degraded_performance"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application (app.agorapulse.com)","created_at":"2013-12-04T21:44:58.750+01:00","updated_at":"2026-10-09T18:22:17.408+02:00","position":1,"description":"https://app.agorapulse.com/","showcase":false,"start_date":null,"id":"sptjs7jjqg7b","page_id":"0y37yhhnv0y3","group_id":null},{"status":"operational","name":"Scheduled posts publishing","created_at":"2015-09-28T21:20:04.152+02:00","updated_at":"2026-09-29T17:32:41.924+02:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"bcsx3h0111ph","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"}]},{"name":"Listening Search Creation, Updates, and Sync on Keyword Searches","status":"resolved","created_at":"2026-09-16T17:51:39.147+02:00","updated_at":"2026-09-16T20:54:34.715+02:00","monitoring_at":"2026-09-16T19:37:19.530+02:00","resolved_at":"2026-09-16T20:54:34.698+02:00","impact":"minor","shortlink":"https://stspg.io/dm9pwbgqwrz2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-16T17:51:39.137+02:00","reminder_intervals":null,"id":"91z1k8f8kxmj","page_id":"0y37yhhnv0y3","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-16T20:54:34.698+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T20:54:34.698+02:00","display_at":"2026-09-16T20:54:34.698+02:00","deliver_notifications":true,"tweet_id":null,"id":"ptq81xsl7xsj","incident_id":"91z1k8f8kxmj","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-16T19:37:19.530+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T19:37:19.530+02:00","display_at":"2026-09-16T19:37:19.530+02:00","deliver_notifications":true,"tweet_id":null,"id":"mg9q58msg1gw","incident_id":"91z1k8f8kxmj","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are currently experiencing an issue affecting Agorapulse Listening. Users are unable to create new keyword searches or update existing keyword searches across Facebook, Instagram, YouTube, Reddit, and Web sources. Ingestion of new listening data is paused on these sources. \n\nOur engineering team is actively investigating the underlying cause.","created_at":"2026-09-16T17:51:39.223+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T17:51:39.223+02:00","display_at":"2026-09-16T17:51:39.223+02:00","deliver_notifications":true,"tweet_id":null,"id":"kxv080bjjt0g","incident_id":"91z1k8f8kxmj","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Conversations data processing (Inbox \u0026 Listening)","created_at":"2015-02-10T11:39:25.806+01:00","updated_at":"2026-09-16T20:54:34.663+02:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"bpbgw68hlmd9","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"}]},{"name":"Meta outage affecting Facebook and Instagram inboxes","status":"resolved","created_at":"2026-07-22T16:39:38.588+02:00","updated_at":"2026-07-22T21:13:19.181+02:00","monitoring_at":"2026-07-22T19:21:42.444+02:00","resolved_at":"2026-07-22T21:13:19.165+02:00","impact":"major","shortlink":"https://stspg.io/9h8chqx0s9vp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-22T16:39:38.578+02:00","reminder_intervals":null,"id":"vhn69qtfc29s","page_id":"0y37yhhnv0y3","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-22T21:13:19.165+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T21:13:19.165+02:00","display_at":"2026-07-22T21:13:19.165+02:00","deliver_notifications":true,"tweet_id":null,"id":"8cvj7fyrp3fl","incident_id":"vhn69qtfc29s","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Error rates have significantly decreased. Any Facebook or Instagram message replies that previously failed can now be retried. We are continuing to monitor the situation closely to ensure full stability.","created_at":"2026-07-22T19:21:42.444+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T19:21:42.444+02:00","display_at":"2026-07-22T19:21:42.444+02:00","deliver_notifications":true,"tweet_id":null,"id":"17lsdjl55bxn","incident_id":"vhn69qtfc29s","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Meta is currently experiencing a partial outage. As a result, you may encounter errors when replying to Facebook and Instagram messages, as well as delays in item syncing. We are monitoring the situation and will provide updates as new information becomes available.","created_at":"2026-07-22T16:39:38.650+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T16:39:38.650+02:00","display_at":"2026-07-22T16:39:38.650+02:00","deliver_notifications":true,"tweet_id":null,"id":"bxfgs0j078b4","incident_id":"vhn69qtfc29s","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Conversations data processing (Inbox \u0026 Listening)","created_at":"2015-02-10T11:39:25.806+01:00","updated_at":"2026-09-16T20:54:34.663+02:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"bpbgw68hlmd9","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"}]},{"name":"Unresponsive Calendar when duplicating posts","status":"resolved","created_at":"2026-07-07T17:30:04.681+02:00","updated_at":"2026-07-08T18:06:57.520+02:00","monitoring_at":"2026-07-08T11:33:54.001+02:00","resolved_at":"2026-07-08T18:06:57.500+02:00","impact":"major","shortlink":"https://stspg.io/ytw0k3bjz33j","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-07T17:30:04.668+02:00","reminder_intervals":null,"id":"4msk8nwjpry4","page_id":"0y37yhhnv0y3","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-08T18:06:57.500+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-08T18:06:57.500+02:00","display_at":"2026-07-08T18:06:57.500+02:00","deliver_notifications":true,"tweet_id":null,"id":"pby13kf97tt9","incident_id":"4msk8nwjpry4","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"operational","new_status":"operational"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - 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We will continue to closely monitor the situation. Thank you for your patience.","created_at":"2026-06-12T19:04:55.574+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-12T19:04:55.574+02:00","display_at":"2026-06-12T19:04:55.574+02:00","deliver_notifications":true,"tweet_id":null,"id":"2t4jxnh0cjsz","incident_id":"wvbng23bhln6","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"major_outage","new_status":"degraded_performance"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"Meta is experiencing an outage, which is affecting their native sites and API functionality since around 1:30pm UTC. A common error seen in publishing and inbox replies is: `An unknown error has occurred` for Instagram, Facebook \u0026 Threads.\n\nWe will monitor sites such as https://downdetector.com/ and https://metastatus.com/ for updates and share once we know more.","created_at":"2026-06-12T16:02:29.144+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-12T16:20:25.565+02:00","display_at":"2026-06-12T16:02:29.000+02:00","deliver_notifications":true,"tweet_id":null,"id":"tdn9mpxrwpkg","incident_id":"wvbng23bhln6","custom_tweet":null,"affected_components":[{"code":"bpbgw68hlmd9","name":"Publishing \u0026 Data Processing - Conversations data processing (Inbox \u0026 Listening)","old_status":"operational","new_status":"major_outage"},{"code":"bcsx3h0111ph","name":"Publishing \u0026 Data Processing - Scheduled posts publishing","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Conversations data processing (Inbox \u0026 Listening)","created_at":"2015-02-10T11:39:25.806+01:00","updated_at":"2026-09-16T20:54:34.663+02:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"bpbgw68hlmd9","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"},{"status":"operational","name":"Scheduled posts publishing","created_at":"2015-09-28T21:20:04.152+02:00","updated_at":"2026-09-29T17:32:41.924+02:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"bcsx3h0111ph","page_id":"0y37yhhnv0y3","group_id":"vxgtrfxx1zvk"}]},{"name":"Replies to X/Twitter DMs are displaying a \"Message is null\" error, but sent successfully.","status":"resolved","created_at":"2026-06-02T18:54:07.752+02:00","updated_at":"2026-06-03T16:23:40.006+02:00","monitoring_at":"2026-06-02T22:11:13.986+02:00","resolved_at":"2026-06-03T16:23:39.987+02:00","impact":"minor","shortlink":"https://stspg.io/6jm06j8sp7jg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-02T18:54:07.743+02:00","reminder_intervals":null,"id":"ghmkk2g4rjyw","page_id":"0y37yhhnv0y3","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-06-03T16:23:39.987+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-03T16:23:39.987+02:00","display_at":"2026-06-03T16:23:39.987+02:00","deliver_notifications":true,"tweet_id":null,"id":"q0z447v1cg86","incident_id":"ghmkk2g4rjyw","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The rate of these errors has decreased, we will continue to monitor the situation. The root cause was an incorrect response from X/Twitter's API when sending direct messages.","created_at":"2026-06-02T22:11:13.986+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-02T22:11:13.986+02:00","display_at":"2026-06-02T22:11:13.986+02:00","deliver_notifications":true,"tweet_id":null,"id":"2pr3k40fpjrf","incident_id":"ghmkk2g4rjyw","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Inbox replies to Twitter DMs are displaying a \"Message is null\" error, however the reply is still being sent successfully. Our team is investigating the root cause. If you see this error, your reply has still been sent. We advise against resending to avoid duplicate messages. Thank you for your patience, we will update as we know more.","created_at":"2026-06-02T18:54:07.856+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-02T18:54:07.856+02:00","display_at":"2026-06-02T18:54:07.856+02:00","deliver_notifications":true,"tweet_id":null,"id":"z8zc79v0cwm2","incident_id":"ghmkk2g4rjyw","custom_tweet":null,"affected_components":[{"code":"sptjs7jjqg7b","name":"Web Application (app.agorapulse.com)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application (app.agorapulse.com)","created_at":"2013-12-04T21:44:58.750+01:00","updated_at":"2026-10-09T18:22:17.408+02:00","position":1,"description":"https://app.agorapulse.com/","showcase":false,"start_date":null,"id":"sptjs7jjqg7b","page_id":"0y37yhhnv0y3","group_id":null}]}]
}