According to Facebook, the problem is now solved. On our end, we've been able to see we stopped to receive this error too :)
Thanks again for your patience!
Posted Dec 05, 2017 - 21:20 CET
Update
Unfortunately, we're impacted by another Facebook bug for 30 minutes: https://developers.facebook.com/bugs/2456005991290482/ Because of this issue, you might face the 2 same problems regarding your Facebook private messages:
- Some private messages are not synchronized at all
- You're getting the message "Received Facebook error response of type OAuthException: (#1) An unknown error occurred (code 1, subcode null)" while you replied to your private messages.
We're more than sorry for this very annoying bug, beyond our control again :/
Be sure we keep you posted when we have more information.
Posted Dec 05, 2017 - 13:13 CET
Identified
We're currently facing a Facebook bug: https://developers.facebook.com/bugs/1634848646601983/ Because of this issue, you might face 2 problems regarding your Facebook private messages:
- Some private messages are not synchronized at all
- You're getting the message "An unknown error occured" while you replied to your private messages.
We're very sorry for the inconvenience beyond our control